Downinaustralia.com focuses on identifying service outages, disruptions and performance issues across websites, apps and digital platforms. When services go down or stop responding, users can report it instantly, helping surface issues as they happen.
The platform is part of Downtech, a global monitoring network built to track service availability. Our coverage spans more than 50 countries worldwide, including a wide range of services used across Australia.
Downtech was created around a simple idea: users often experience service issues before any official acknowledgement is published.
By capturing these real-time signals, we provide early visibility into outages and disruptions. Every day, our systems analyse large volumes of user activity to detect irregular patterns and highlight ongoing service issues.
Users submit reports as soon as they encounter issues.
Additional context from users helps identify the nature of problems.
Changes in online behaviour often signal service disruptions.
Our systems identify anomalies and spikes to detect outages quickly.
Our data is based on real-time user input and automated systems. Not every report confirms an outage, but it reflects what people are experiencing at that moment.